System Requirements

Minimum System Requirements for BroadStar Internet Service

For the best Broadstar Internet experience, your computer will need to meet the minimum system requirements. Please review the requirements below that correspond to the tier of service and speed that you subscribe to:

Specifications

Speeds up to 20 Mbps

Processor speed
Windows 7	1 GHz or higher 32-bit or 64-bit
Windows XP/2000	300 MHz or higher
Vista	1.5 GHz or higher
Mac OS 10.4 or higher	Power PC G3 or higher
Memory
Windows 7	1 GB (32-bit) or 2 GB (64-bit)
Windows XP/2000	128 MB
Vista	512 MB
Mac OS 10.4 or higher	256 MB
Hard drive space
Windows 7	16 GB (32-bit) or 20 GB (64-bit)
Windows XP/2000	150 MB
Vista	150 MB
Mac OS 10.4 or higher	100 MB
Input device
CD-ROM
Ethernet
10/100 Fast Ethernet
Browser
Windows: IE 8 or newer, Firefox 24 or newer, Safari 5.1.1 or newer, Google Chrome 31 or newer	Mac: Firefox 24 or newer, Safari 5.1.1 or newer, Google Chrome 31 or newer

Speeds up to 30 Mbps

Processor speed
Windows 7	1 GHz or higher 32-bit or 64-bit
Windows XP/2000	750 MHz or higher
Vista	1.5 GHz or higher
Mac OS 10.4 or higher	600 MHz or higher
Memory
Windows 7	1 GB (32-bit) or 2 GB (64-bit)
Windows XP/2000	256 MB
Vista	512 MB
Mac OS 10.4 or higher	256 MB
Hard drive space
Windows 7	16 GB (32-bit) or 20 GB (64-bit)
Windows XP/2000	150 MB
Vista	150 MB
Mac OS 10.4 or higher	100 MB
Input device
CD-ROM
Ethernet
10/100 Fast Ethernet
Browser
Windows: IE 8 or newer, Firefox 24 or newer, Safari 5.1.1 or newer, Google Chrome 31 or newer	Mac: Firefox 24 or newer, Safari 5.1.1 or newer, Google Chrome 31 or newer

Speeds up to 50 Mbps

Processor speed
Windows 7	1 GHz or higher 32-bit or 64-bit
Windows XP/2000	1 GHz or higher
Vista	1.5 GHz or higher
Mac OS 10.4 or higher	800 MHz or higher
Memory
Windows 7	1 GB (32-bit) or 2 GB (64-bit)
Windows XP/2000	256 MB
Vista	512 MB
Mac OS 10.4 or higher	256 MB
Hard drive space
Windows 7	16 GB (32-bit) or 20 GB (64-bit)
Windows XP/2000	150 MB
Vista	150 MB
Mac OS 10.4 or higher	100 MB
Input device
CD-ROM
Ethernet
10/100 Fast Ethernet
Browser
Windows: IE 8 or newer, Firefox 24 or newer, Safari 5.1.1 or newer, Google Chrome 31 or newer	Mac: Firefox 24 or newer, Safari 5.1.1 or newer, Google Chrome 31 or newer

Speeds up to 100 Mbps

Processor speed
Windows 7	2.0 GHz Intel Core Duo/Athlon II or faster
Mac OS 10.6 or higher	2.0 GHz Intel Core 2 Duo or faster
Memory
Windows 7	2 GB
Mac OS 10.6 or higher	2 GB
Hard drive space
Windows 7	3 GB
Mac OS 10.6 or higher	3 GB
Input device
CD-ROM
Ethernet
Gigabit Ethernet
Browser
Windows: IE 8 or newer, Firefox 24 or newer, Safari 5.1.1 or newer, Google Chrome 31 or newer	Mac: Firefox 24 or newer, Safari 5.1.1 or newer, Google Chrome 31 or newer

Additional Information

Alternate hardware and operating systems that can use the Internet will work with this service; however, testing does not support that such devices and operating systems can attain the full provisioned rate of broadband speed.

Actual speeds may vary depending on the number, performance, and configuration of the following:

Connected PC or connecting PCs
Hardware – Processor (Single Core, Multi Core), RAM, Hard Drive (write speed capabilities)
Router and connecting adapters (Gigabit Ethernet required for copper speeds over 100M)
Software Applications
Web Browser/Browser Plug-ins (Flash/Java)
Website/Server Limitations – Not all speed test sites are capable of testing speeds over 100 Mbps
Network Congestion

For optimal performance, consult your equipment manufacturer/software developer for required upgrades, configuration updates, or troubleshooting guides.