How to order Pay-per-View

You may enjoy Pay-per-View events if you are subscribed to a BroadStar digital cable package and have a DVR set-top box with a connection to High Speed Internet or phone line.

HD Pay-Per-View movies are located on channels 502 through 522. SD Pay-Per-View movies are located on channels 523 through 558. Once purchased, All-Day Pay-Per-View events are available until 5AM the following morning.

Sports Pay-Per-View events may be purchased by calling Customer Service.

Ordering a Pay-per-View Event by Remote

  • Press the GUIDE button on your DISH network remote and go to the Pay-Per-View channel range, starting at channel 454.
  • Select the movie that you want to buy and follow the on-screen instructions

Ordering a Pay-per-View Event by Phone
Please note, ordering Pay-per-View events by phone may not be available during non-business hours. Ordering on-screen with your remote is encouraged during non-business hours.

  • Press the GUIDE button on your DISH network remote and go to the Pay-Per-View channel range, starting at channel 454.
  • Find the channel number of the movie you wish to purchase.
  • Call Customer Service. You will need to know the channel number of the movie you wish to purchase.

Limited Recording
Some Pay-Per-View movies will be identified as "Limited Recording" on the purchase screen. These movies can still be recorded on your DVR, but you will have a limited time frame to watch the movie.

If you choose to record a Pay-Per-View movie with limited recording, the confirmation screen will detail the amount of time you have to watch it.

All day DISH Ticket
The enhanced All Day DISH Ticket (ADDT) allows you access to pay-per-view programs for up to an entire day on every channel that program is playing on. Movies and events on ADDT channels are shown for up to 24 hours beginning anywhere from 5:00am EST to 6:30am EST (depending on the channel) and ending at the same time the following morning. This means that if you order a film at 1:00pm on channel 503, you will be able to watch it as many times as it airs through 5:30am EST the next morning.

Secondary Audio Programming
Secondary Audio Programming (SAP) means that there is another language track available on the program. Most often this "secondary audio" is Spanish. This feature can be activated on most TVs or on your set-top box in the "Settings" menu.

To find out if a program has SAP, highlight the program in the on-screen guide, and press "info" on your remote control. The description should include "(SAP)" at the end if the program you want to watch has SAP. In the case of Pay-per-View movies that are being shown on more than one channel, you may need to look for "(SAP)" in the extended information for each channel.

Letterbox Format
Letterbox (sometimes denoted as "LBX" in your on-screen guide) is best known as the format with "the black bars" on the top and bottom of the screen. This is a way to watch a movie as it was presented in theatres since a movie screen is wider than your TV. In the letterbox format, the original movie screen size is kept intact, which produces a black bar on the top and bottom of the TV screen.

Pay-per-View orders are subject to a $1 surcharge.